Journal of Oral Health and Community Dentistry

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VOLUME 16 , ISSUE 3 ( September-December, 2022 ) > List of Articles


Teamwork or Working as a Team? Exploring the Dimensions of Team Reflexivity and Its Impact within the Primary Care Dental Services: A Case Study

Adedeji Daniel Obikoya

Keywords : Communication, Education, Future dental work force, Management, Psychosocial impact, Satisfaction

Citation Information : Obikoya AD. Teamwork or Working as a Team? Exploring the Dimensions of Team Reflexivity and Its Impact within the Primary Care Dental Services: A Case Study. J Oral Health Comm Dent 2022; 16 (3):126-132.

DOI: 10.5005/jp-journals-10062-0150

License: CC BY-NC 4.0

Published Online: 23-03-2023

Copyright Statement:  Copyright © 2022; The Author(s).


Teamwork is an integral part of dentistry, and team reflexivity (TR) is an essential process that impacts team outcomes in real teams. Aims and objectives: This study explores the perception of the dental team about the dimensions of TR and team psychological empowerment (TPE) and evaluates the correlation between TR and TPE. Method: The literature review provided widely validated psychometric measures for the dependent and independent variables TR and TPE. Following the initial piloting, an online questionnaire scored using the Likert scale was distributed to the entire primary care dental staff within four counties in the Republic of Ireland. One-way analysis of variance (ANOVA), correlation, and regression analyses was performed to detect statistical significance at α = 0.05 significance level. Results: There was a statistically significant correlation (p < 0.001) between TR and TPE. Feedback-seeking behavior (FSB) and overall TR have a statistically significant association with years in service (p = 0.01 and 0.042, respectively). This finding implies the longer the years-in-service, the lower the FSB and overall TR. Reflection on processes (ROP) and error analysis (EA) have a statistically significant correlation (p = 0.011 and 0.048, respectively) with TPE. Autonomy (A) was the only dimension of TPE that had a statistical correlation (p = 0.006) with TR. Conclusion: Team reflexivity in primary care dental settings has significant implications for dental TPE, and both TR and TPE have reciprocal effects and can be mutually influential. Overall, this study submits that making the primary care dental setting a learning environment significantly impacts dental team empowerment. In addition, this study suggests the need for an appropriately led guided approach to TR toward state-funded primary care dental TPE.

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